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Turnaround and Dispatch Timescales


Turnaround and Dispatch Timescales (UK)
Turnaround and Dispatch Timescales (Overseas)
Shipping Methods and Options (UK)
Shipping Methods and Options (Overseas)
 
 

Below are our turnaround / dispatch timescales (lead times) and  shipping options for all products.
Please note: The majority of our products are Made-To-Order items. Please be aware of turnaround times for these items.

Turnaround / Dispatch Timescales for:

Made-To-Order, Custom Made Items:

Cravats, Ties, Bow Ties, Pocket Squares, Waist Sashes:
If you are ordering our Cravats, Ties, Bow Ties, Waist Sashes or Pocket Squares, please be aware that these items are 'Made-To-Order'.
This means that your items will be made up to order especially for you in the fabric colour or colours you have chosen, in whichever styles and quantities that have been specified by you.
These items are individually produced by our own very skilled team at our premises based in the UK.
 
Turnaround and dispatch for our Made-To-Order products:
Cravats / Ties / Bow Ties / Sashes: Please allow up to 30 days (4 weeks)

 
Left things a bit late?!!!
If you find you have left things a bit late and need a faster turnaround or last-minute order making, it's always worth asking us as we may be able to do it for you, but please contact us or phone first to check on the feasibility of us producing your order in the timescale you have.
 
Otherwise: For completion and dispatch of our made-to-order items please allow 30 days.

Other Products:

Dispatch Timescales» Cufflinks/Cravat Pins:
Orders that consist solely of items from our Cufflinks & Cravat Pins pages will normally be shipped within 1 to 10 days from the date the order is placed. However, please note that if you are including any made-to-order items (Cravats, Ties, Sashes, Bow-Ties, etc) in the same order, then the delivery timescales for those items will apply (because we normally dispatch all items on the same order together in the same parcel).


If you need to check how quickly you can receive any item, please phone or contact us to ask.

All orders are shipped from the UK.

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OVERSEAS:
Delivery Timescales for overseas destinations»
 For orders that have a delivery destination outside of the UK you will need to add shipping transit time (depending on destination and shipping method) on top of our usual order turnaround times (see above).

 

For more detailed information read our full TERMS AND CONDITIONS (Please read note 7 with regard to turnaround and dispatch timescales).

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Shipping Methods and Options

Choose your preferred shipping method when you reach the checkout.
Our shopping basket will add a shipping amount according to the total value of your order, chosen shipping method and order destination.
 
The shipping amount will be displayed in the shopping basket under the subtotal value of goods ordered.

We use the following services:
UK, Northern Ireland, Channel Islands:

  • 1st Class UK Post, Recorded Delivery: Signature required.
    (Only available for total order values of up to £30, above £30 will be sent by Special Delivery):

    Please be aware when requesting goods to be sent by ordinary post that there are no time guarantees with this type of postal service and we recommend any of the services listed below for an assured delivery.
     

  • UK Weekday (Monday to Friday) Delivery: Signature required.
    Guaranteed weekday delivery.
     
    Special Delivery postal service includes:
    - Guaranteed delivery by 1pm on the specified day. (Delivery on weekdays only).
    - Barcode tracking.
    - Priority treatment.
     

  • UK Saturday Delivery: Domestic (home) deliveries only. Signature required.
    Guaranteed Saturday delivery.

    Useful if you are out at work in the week, or you can't have a parcel delivered to a work address during the week.
    Saturday Delivery includes:
    - Guaranteed delivery by 1pm on the specified day. (Delivery on Saturdays only).
    - Barcode tracking.
    - Priority treatment.
     

  • UK - Guaranteed Weekday Delivery by 9AM: Signature required.
    Guaranteed 9AM weekday delivery.

    Useful if you require your parcel to arrive first thing in the morning.
    9AM Delivery includes:
    - Guaranteed delivery by 9AM on the specified weekday.
    - Barcode tracking.
    - Priority treatment.
    Please Note: 9AM Delivery is not available in remote parts of Scotland, Orkney Islands or Shetland Island, and the Isle of Wight.

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Overseas Deliveries: Europe (inc. Republic of Ireland)

  • International Courier Service:
    Transit times - 2 to 3 days (on top of order turnaround times)
    Courier service requires a signature on receipt.
     

  • Airmail - International Signed-For:
    Transit times - Approx 5 days (on top of order turnaround times)
    Airmail service requires a signature on receipt.

    MAXIMUM parcel weight by airmail = 2kg.
    Parcels above 2kg will be shipped by courier service.

Overseas Deliveries: USA, Canada, Australia, New Zealand

  • International Courier Service:
    Transit times - 3 to 5 days (on top of order turnaround times)
    Courier service requires a signature on receipt.
     

  • Airmail - International Signed-For:
    Transit times - 7 to 14 days (on top of order turnaround times)
    Airmail service requires a signature on receipt.

    MAXIMUM parcel weight by airmail = 2kg.
    Parcels above 2kg will be shipped by courier service.

Overseas Deliveries: Rest of World

  • International Courier Service:
    Transit times - 3 to 7 days depending on destination (on top of order turnaround times)
    Courier service requires a signature on receipt.

Overseas shipping charge is for transit only and does not include any Customs Duties, Taxes or other Procedures which may apply.



Transit times for overseas orders are estimated in working days from the date of shipment of the order and are for major cities. Remote areas may take longer.

Estimations are based on average transit times. Delays due to customs, weather etc can occur, so we advise that you plan for this possibility.

Please Note:
Items shipped overseas by courier cannot be delivered to PO Box addresses. A valid street address must be provided for delivery.

● INFORMATION: Pros and Cons of the various shipping methods (Opens new window)

 

Other questions?
Have you tried our FAQs page? You might find the answer to your question there!
Of course, you can always use our feedback form to make an enquiry.

 

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